Returns & Refunds

As a wholesale B2B supplier, the following policy applies to all orders:

Quality Issues

If goods arrive with manufacturing defects, please contact us within 7 days of receipt with photographic evidence. We will arrange replacement or partial refund at our discretion.

Custom Orders

Custom-labelled or embroidered orders are non-refundable once production has been confirmed.

Order Cancellations

Orders may be cancelled within 24 hours of placement. After production has commenced, cancellations are not accepted.